Contact · FAQ
Contact Us
For reservations and online orders, start with the FAQ below. For business, private events, or media, send us a message.
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We reply within 2 business days. Messages are not processed on Wednesday or Thursday.
FAQ
Common Questions
Afternoon tea is reservation-based. When guests are waiting, dine-in time is 90 minutes. Reserve one day ahead, or one week ahead on busy weekends.
Yes. Roll cakes and tarts are best pre-ordered online before the previous day. Same-day items depend on stock.
Roll cakes and tarts can be shipped chilled on business days. Choose delivery on the online ordering page.
Children aged 6 and above are welcome. Pets are not allowed inside, except service animals.
We host business events, brand activities, and small gatherings. Contact us at least 14 days ahead for availability and pricing.
Casual photos during your visit are welcome. Commercial photography or media shoots require prior contact.